Last Updated: May 21
Xyloa (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use the Xyloa mobile application (“App” or “Service”).
By accessing or using Xyloa, you agree to the practices described in this Privacy Policy.
Xyloa is intended only for users who are 18 years of age or older.
By using the App, you confirm that you are at least 18 years old. We do not knowingly collect or process information from individuals under the age of 18. If such information is discovered, it will be deleted promptly.
When using Xyloa, you may voluntarily upload or create:
• Travel diary entries and notes
• Photos, travel memories, and related media
• Trip-related details and descriptions
• Other content you choose to save within the App
2.2 Automatically Collected Information
We may automatically collect limited technical and usage information, including:
• Device model and operating system version
• App interaction and usage statistics
• Crash reports and diagnostic data
• General performance information
This information helps us improve app reliability and user experience.
We use collected information to:
• Provide and maintain the App’s core functionality
• Store and organize your travel journals and memories
• Generate visual statistics, summaries, and in-app chart content
• Improve app performance, security, and stability
• Respond to technical issues and support requests
• Comply with legal obligations where required
We do not sell your personal information.
Your content and related information may be stored locally on your device or on secure cloud infrastructure if cloud services are enabled.
We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure. However, no method of electronic storage or transmission can guarantee complete security.
We do not rent, trade, or sell your personal data to third parties.
We may share limited information only in the following situations:
• With trusted service providers that support app functionality, analytics, or hosting services
• When required by law, legal process, or governmental request
• To protect the rights, security, and safety of users, the App, or the public
Third-party providers are required to process information securely and only for authorized purposes.
We retain your information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, or enforce agreements.
You may delete your content at any time through the App.
Depending on applicable laws in your region, you may have the right to:
• Access your stored information
• Request correction or deletion of your data
• Withdraw consent where applicable
To submit requests regarding your information, please contact us using the email below.
Xyloa may use third-party services such as analytics providers, cloud storage platforms, or crash reporting tools. These services may collect limited technical information necessary for their operation.
We are not responsible for the independent privacy practices of third-party providers.
If you access Xyloa from outside your country of residence, your information may be transferred to and processed in countries with different data protection laws.
By using the App, you consent to such transfers where permitted by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted within the App, and the “Last Updated” date will be revised accordingly.
Continued use of the App after updates become effective constitutes acceptance of the revised Privacy Policy.
If you have questions or concerns regarding this Privacy Policy or your information, please contact:
Xyloa
Email: XyloaTripNote@outlook.com